Running a busy medical lab will definitely keep you on your toes. As compared to a physician’s office, urgent care facility, or other places of healing, you likely will be seeing many more patients coming through your doors every day. These patients will arrive to fulfill their doctor’s orders for tests or because they are being screened for using illicit substances.
So, your staffing makeup will be quite different than the team that works in a doctor’s office. For example, you’re managing phlebotomists and other professionals to take samples and conduct analysis (unless you have some of this work done off-site) instead of doctors, nurses, and physician’s assistants. The employees who schedule these tests have more work to do every day than the receptionists taking appointments for a typical doctor’s office since the foot traffic is so much greater.
Keeping everything organized and humming along properly depends on you computerizing your operations as much as possible so your team can work quickly and efficiently. This is why billing software specifically designed for laboratories can improve overall financial operations at your organization, helping you to collect more payments, faster.