Managing Quality in the Laboratory will provide you with a holistic understanding of controlling analytical processes, continuous improvement tools, and relevant supporting documentation, allowing you to address and manage quality effectively to achieve the laboratory's performance objectives. [Included in the Lab Management Online course]
Not managing safety and work areas in the laboratory can hinder productivity, drive up inventory costs and pose serious health and safety risks. This module describes the physical aspects of managing work areas, the 5S methodology, and elements of a safety management plan.
This module unpacks the fundamental building blocks of quality in the laboratory, and details the quality system essentials that act as guiding building blocks to establish a quality management system.
This module details the quality system essentials that need to be addressed in the pre-analytical phase of the workflow path.
This module describes how to manage inventory efficiently and effectively to ensure increased productivity and decreased costs.
This module describes the physical, staff and financial requirements for the selection and acquisition of laboratory diagnostic equipment. Factors that warrant selection are also included.
Method selection is crucial for accurate and reproducible laboratory test results. This module describes the service requirements, method selection characteristics and validation requirements for selecting and implementing methods.
Maintaining and controlling your laboratory documentation assists you in ensuring compliance with industry regulations and reinforcing quality management within your organisation. This module discusses how to utilise a system to manage information, documents and records.
This module describes how to utilise quality tools to ensure continuous improvement in laboratory quality.
This module describes the elements and application of the LEAN methodology to improve quality in the laboratory.
The module describes the application of quality indicators to monitor and evaluate performance throughout critical aspects of the laboratory processes.
This module describes how to identify and manage occurrences, as well as identify opportunities for improvement in the laboratory.
This module discusses how to identify areas or elements in the laboratory that may be prone to errors. The processes for managing risks and strategies for risk management are discussed.
This module describes how to deal with customers in a professional and effective way as well as which tools to use to assess and ensure customer satisfaction.