Building a relevant and comprehensive learning strategy for customer-facing teams has become even more complex during the COVID 19 crisis. But what hasn’t changed is your responsibility to support your internal customers in sales, marketing, market access, and other functions.

As a learning leader, you have a range of strategies that you can use to help your stakeholder customers reach their most important short and long term goals. Here, we offer some approaches and key questions to consider as you strategize in the critical months ahead.