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Process Improvements to the Problem Solving bench in the Histology Lab.

Power of Process delivered a lab-focused skills development program to the largest, most established health solutions companies with a history of more than 50 years, reducing TAT for histopathology testing orders by 12 hours and eliminating the need to complete one problem log.

By Power of Process | Case Study | 30 January 2023


Laboratory leaders are under constant pressure to do more with less and be more effective and efficient. Achieving and maintaining a high-quality, cost-effective service that delivers quality outputs supporting the best patient experience and care; requires decisive and confident management structures, supporting a sustainable, empowered workforce that delivers results in a fast-changing environment.

Power of Process delivered a lab-focussed skills development program at .............. Medical Laboratories that enhances patient care by empowering laboratory leaders to unlock operational excellence and accelerate process improvement with immediate value. The program develops a common process and problem-solving language from the bench to the management level. The program rewires employee thinking to enable a culture of collaboration, resilience, engagement, improvement, and change.

The program builds muscle memory by implementing a laboratory performance improvement project of choice at the end of the academic component, and delegates are required to document the steps and outcome.