Laboratory leaders are under constant pressure to do more with less and be more effective and efficient. Achieving and maintaining a high-quality, cost-effective service that delivers quality outputs supporting the best patient experience and care; requires decisive and confident management structures, supporting a sustainable, empowered workforce that delivers results in a fast-changing environment.
Power of Process delivered a lab-focussed skills development program at .............. Medical Laboratories that enhances patient care by empowering laboratory leaders to unlock operational excellence and accelerate process improvement with immediate value. The program develops a common process and problem-solving language from the bench to the management level. The program rewires employee thinking to enable a culture of collaboration, resilience, engagement, improvement, and change.
The program builds muscle memory by implementing a laboratory performance improvement project of choice at the end of the academic component, and delegates are required to document the steps and outcome.