There is an implementation crisis in laboratory transformation, and its cost is staggering. A high percentage of transformation projects fail to achieve their intended outcomes, wasting massive amounts of capital, time, and human effort.
For many laboratory leaders, the pattern is a familiar one: an organization invests in expert analysis and receives a set of well-researched recommendations (a report), but the initiative stalls. The gap between the expert plan and the organization's ability to execute it within the unique constraints lays bare the "implementation gap." The project is eventually abandoned, leaving stakeholders frustrated and skeptical of the next major initiative.
But what if the model itself is the problem? A new framework called the Impact Framework for Transformation (or Impact Framework) is clear that there is a different way. It is not traditional consulting; it is a performance system meticulously designed for laboratory operations to solve this exact implementation crisis. Here are four of the most surprising and impactful principles from this model that explain why it works where others fail.
