Corrective and Preventative Actions Management - LabVine

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Corrective and Preventative Actions Management

Mastering CAPA (Corrective and Preventive Actions) skills for effective quality management.


About Corrective and Preventative Actions Management

Explore the essential principles of CAPA (Corrective and Preventive Actions) management in our comprehensive course. Learn to identify issues, implement solutions, and prevent future problems, enhancing your skills in quality control and compliance.

Developed by:
Jeanette Young
1 hour
Learning Mode:
Certificate of completion


  • Corrective and Preventative Actions
  • Non-conformances and the characteristics thereof
  • Root Cause Process Flow
  • Managing follow-up of corrective actions & trending of non-conformances



Jeanette Young

Jeanette Young began her career as a Medical Technologist at NHLS Tygerberg Hospital, Immunology laboratory, where she gained valuable hands-on experience and developed a deep understanding of laboratory operations and quality control processes. Jeanette joined Synexa Life Sciences as LIMS administrator, later transitioning to Quality Manager and eventually serving as Global Head of Quality Management for 14 years. Jeanette played a pivotal role in growing the Good Clinical Laboratory Practice (GCLP) Quality Management System across all sites, including locations in South Africa, Berlin, and London. Her expertise and leadership ensured compliance with regulatory requirements, streamlined operations, and consistently high-quality standards. She played a crucial role in assisting LabSPACE Africa in achieving ISO 17025 accreditation. Recently, Jeanette embarked on a new entrepreneurial venture, establishing her own consultancy business, Young Regulatory Solutions, providing valuable guidance and expertise to organizations in navigating regulatory frameworks, developing robust quality management systems, and achieving accreditation. Jeanette's dedication to quality and regulatory excellence is further demonstrated by her role as a SANAS (South African National Accreditation System) assessor for ISO 15189 since 2009.​

Chapter 1:

Introduction to the Fundamentals of CAPA Management

9 minutes

Providing a Better Understanding of Non-Conformances

13 minutes

Navigating the Root Cause Process Flow

4 minutes

Practical Techniques for Root Cause Analysis

18 minutes

Managing Corrective Actions Follow up & Trending Non-conformances

8 minutes

Applying CAPA Principles in an Everyday Scenario

4 minutes

Avoiding The 7 Deadly Sins of CAPA Management

19 minutes