LabVine Learning Courses - Conflict Resolution

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Conflict Resolution

Learn crucial conflict management skills, including dealing with anger and using the Agreement Frame.

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About Conflict Resolution

Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Your participants will also be provided with a set of skills in solution building and finding common ground.

Developed by:
90 minutes
Learning Mode:
Certificate of completion


  • The meaning of conflict and conflict resolution
  • The conflict resolution process
  • Conflict resolution styles
  • Adaptability
  • Conflict prevention
  • Communication tools
  • Anger and stress management techniques