This course takes a look at the laboratory environment and the factors that influence your lab's performance. You'll gain insight into the components to consider when designing lab processes, and how to get the most out of them to create effective processes and improve performance. [Included in the Lab Management Online course]
This module will guide you in understanding laboratory processes such as workload, service delivery and the bottom line.
In this module you will be able to identify the performance objectives of process outputs and the factors on how design can support it.