meta property="og:title" content="Laboratory Transformation and Improvement Program" />
Andre is a seasoned skills development professional with over 27 years of experience in the learning and development sphere. He holds a degree in electrical engineering with an international diploma in teaching and training. He has completed the Management Advanced Program through Wits Business School and is a certified NQF assessor, moderator, and workplace coach. André's passion for helping people reach their potential is evident through his hands-on teaching methods. He is known to inspire, motivate, and develop people to help them achieve their business objectives and career aspirations. His engineering background, combined with human resources experience and business management acumen, provides him with a unique skill set to research, develop, and deliver skills development programs that truly impact the bottom line. He is passionate about laboratories and their role in the quality of life and making us live longer, healthier and stronger. With this in mind, he has developed the Power of Process skills development programs that help laboratories enhance patient care through business management and laboratory performance improvement in a rapidly changing environment. He has also authored a textbook called "The Guide to Management for Laboratory Leaders" that is available at Amazon.com
This module explains three brainstorming techniques used as an idea generating tool to gather more information about a problem or get more ideas on how to solve a problem.
This module explains how to use a check sheet to identify patterns or events, problems, defects, defect locations, and defect causes. It will also explain how to use location plots to define problem areas.
This module explains how to use a Pareto Chart to identify the top 20% effects that causes 80% of the problems from a set of data.
This module will teach you how to use the Five-Why methodology that will assist in determining the Root Cause of a problem and how to assign counter measures for each.
This module explains how Cause and Effect Diagrams can be used to determine the Root Cause of a problem in your laboratory.
This module will show you how to identify wastage like transportation, inventory, movement, waiting, over-processing, over-production, defects and skills in your laboratory.