LabVine Learning Courses - Measuring the Patient Experience - The Connection to Quality

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Measuring the Patient Experience - The Connection to Quality

This module describes how providers are measuring and trying to improve the patient experience.

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About Measuring the Patient Experience - The Connection to Quality

This module describes how providers are measuring and trying to improve the patient experience, and how healthcare sales professionals can support their customers in these efforts.

Developed by:
CMR Institute
Duration:
30 minutes
Learning Mode:
eLearning
Certificate:
Certificate of completion

Topics

  • The benefits of a positive patient experience
  • How the Triple Aim and value-based payment models are driving provider interest in improving the patient experience
  • Methods used in the US to measure the patient experience
  • Strategies to improve the patient-care experience

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