About Measuring the Patient Experience - The Connection to Quality
This module describes how providers are measuring and trying to improve the patient experience, and how healthcare sales professionals can support their customers in these efforts.
Developed by:
CMR Institute
Duration:
30 minutes
Learning Mode:
eLearning
Certificate:
Certificate of completion
Topics
The benefits of a positive patient experience
How the Triple Aim and value-based payment models are driving provider interest in improving the patient experience
Methods used in the US to measure the patient experience
