LabVine Learning Courses - Performance Improvement in Practice - A Case Study

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Performance Improvement in Practice - A Case Study

Track the implementation of a laboratory performance improvement project from beginning to end.

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About Performance Improvement in Practice - A Case Study

An online program consisting of 120 minutes of e-learning that will demonstrate the approach, planning, execution, and implementation of a laboratory performance improvement project from beginning to end.

Developed by:
Power of Process
Duration:
2 hours
Learning Mode:
eLearning
Certificate:
Certificate of completion

Topics

  • Introduction to the case study
  • Planning for project execution
  • Understanding the laboratory context
  • Identify and define the problem
  • Internal business analysis
  • Obtaining insights
  • Scenario development
  • Implementation
  • Measuring

Pricing

Instructors

Andre Gouws


Andre is a seasoned skills development professional with over 27 years of experience in the learning and development sphere. He holds a degree in electrical engineering with an international diploma in teaching and training. He has completed the Management Advanced Program through Wits Business School and is a certified NQF assessor, moderator, and workplace coach. André's passion for helping people reach their potential is evident through his hands-on teaching methods. He is known to inspire, motivate, and develop people to help them achieve their business objectives and career aspirations. His engineering background, combined with human resources experience and business management acumen, provides him with a unique skill set to research, develop, and deliver skills development programs that truly impact the bottom line. He is passionate about laboratories and their role in the quality of life and making us live longer, healthier and stronger. With this in mind, he has developed the Power of Process skills development programs that help laboratories enhance patient care through business management and laboratory performance improvement in a rapidly changing environment. He has also authored a textbook called "The Guide to Management for Laboratory Leaders" that is available at Amazon.com


Chapter 1: Performance Improvement in Practice - A Case Study

Introduction to the Case Study

25 minutes

This module introduces the current position of the laboratory in its environment. It provides an example of a well performing laboratory and an explanation of the current as-is process.

Planning for Execution

5 minutes

This module explains the planning steps for the start of project execution.

Understanding the Lab Context

3 minutes

This module explains how to prepare for the kick-off meeting and the topics for consideration.

Identify and Define the Problem

5 minutes

This module demonstrates how the problem definitions are defined through a brainstorming session with the laboratory team.

Internal Business Analysis

25 minutes

This module demonstrates how to perform an internal business analysis using data from the LIS.

Obtaining Insights

15 minutes

This module demonstrates how to interpret the data obtained from the internal business analysis and the conclusions made.

Scenario Development

20 minutes

This module demonstrates how to develop different scenarios to address the problems defined.

Implementation

15 minutes

This module demonstrates how to select the best scenarios and how to plan for implementation.

Measuring

7 minutes

This module discusses the measurement of the various key performance indicators to determine the success of implementation.