Power of Process Master - Blended - LabVine

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Power of Process Master - Blended

Develop an understanding of laboratory performance analyses and propose scenarios to improve performance.

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About Power of Process Master - Blended

An online learning program consisting of 24 hrs e-learning and 8 hrs facilitated learning, delivered over two weeks. The purpose of the course is to equip learners with an in-depth understanding of laboratory processes, enable them to analyze laboratory performance and transform opportunities into tangible results, using advanced tools and methodologies.

Developed by:
Power of Process
Duration:
2 weeks
Learning Mode:
Blended
Certificate:
Certificate of Competence

Upcoming Events

  • 02 November 2020 to 13 November 2020 (Blended)
  • 11 January 2021 to 22 January 2021 (Blended)
  • 08 March 2021 to 19 March 2021 (Blended)

Topics

  • Understanding laboratory performance
  • Key performance indicators in the laboratory
  • Laboratory process analysis
  • Practical ways to improve performance
  • Prioritizing improvement initiatives
  • Developing a business case
  • Implementing improvement initiatives

Credits

PACE
32 Contact Hours
RCPath
32 CPD
SMLTSA
32 CEU

Pricing

Instructors

Andre Gouws


Andre is a seasoned skilled development professional with a track record of over 26 years in learning and development and holds a degree in electrical engineering with an international diploma in teaching and training. He has completed the Management Advanced Program through Wits Business School and is a certified NQF assessor, moderator, and workplace coach. He has a passion for people and is known to inspire, motivate, and develop people to help them achieve their business objectives and career aspirations. His engineering background, combined with human resources experience and business management acumen, provides him with a unique skill set to research, develop, and deliver skills development programs that truly impact the bottom line. He is passionate about laboratories and their role in the quality of life and making us live longer. With this in mind, he has developed the Power of Process skills development programs that help laboratories enhance patient care through business management and laboratory performance improvement in a rapidly changing environment.


Chapter 1: Introduction

Introduction

30 minutes

An introduction to the Power of Process Master Blended Course on LabVine. Details subject to change.

Chapter 2: Understanding laboratory performance

Define the process to be improved

1 hour

A discussion on how to identify the correct portion of the process to be improved. Details subject to change.

Performance measurement & target setting

1 hour

Exploring the different ways of measuring performance and how to determine good performance. Details subject to change.

Chapter 3: Data gathering

Data gathering templates

1 hour

A discussion on data gathering templates to collect data like attribute lists, decision lists, activity times and so forth. Details subject to change.

Chapter 4: Interpretation of reports

Turnaround times

1 hour

A discussion on the different turnaround time graphs and how to interpret it. Details subject to change.

Throughput at points of interest

1 hour

A discussion on throughput at points of interest and how to interpret it. Details subject to change.

Workforce utilization

1 hour

A discussion on the different resource utilization graphs and how to interpret it. Details subject to change.

Technology utilization

1 hour

A discussion on the different technology utilization graphs and how to interpret it. Details subject to change.

Chapter 5: Process analysis

Model level structures & process maps

1 hour

An explanation of the different levels of process mapping and doing process mapping. Details subject to change.

Brainstorming

1 hour

A discussion on how different brainstorming techniques can be use to determine the root cause of problems. Details subject to change.

Check sheets

1 hour

An explanation on how check sheets could aid a Pareto analysis. Details subject to change.

Pareto charts

1 hour

An explanation on how a Pareto Analysis can be used to determine the 20% of things that causes 80% of your problems. Details subject to change.

Root cause analysis - 5 whys

1 hour

A discussion on how you can use the 5 Why methodology to determine the root cause of a problem. Details subject to change.

Cause and effect diagrams

1 hour

A demonstration on how Cause and Effect diagrams can be used to determine the Root Cause of a problem in your lab. Details subject to change.

Waste and waste evaluation

1 hour

A methodology to identify waste in your laboratory. Details subject to change.

Chapter 6: Process Improvement

Scenario development

1 hour

A discussion on the development of different scenarios to improve your process. Details subject to change.

Process Simulation

1 hour

Using simulation as a tool to identify the best scenario for performance improvement. Details subject to change.

Similis

1 hour

Using Similis as a simulation tool during scenario development. Details subject to change.

Chapter 7: Evaluation of improvement initiatives

Feasibility

1 hour

An explanation on how to identify if the proposed changes are feasible. Details subject to change.

Sensitivities

1 hour

An explanation on how to identify if the proposed changes are feasible. Details subject to change.

Alternative scenario development

1 hour

A discussion on how to develop alternative scenario's when the proposed ones are not feasible. Details subject to change.

Chapter 8: Building your business case

Strategic alignment

1 hour

A discussion on how to ensure that your proposed changes are aligned with the lab strategy. Details subject to change.

Bottom line impact

1 hour

A discussion on how to ensure that your proposed changes will impact the lab bottom line. Details subject to change.

Risk

1 hour

A discussion on how to do a risk analysis when implementing a performance improvement project. Details subject to change.

The business case

1 hour

An explanation on how to write your business case an integrating the discussed elements into the document. Details subject to change.

Chapter 9: Implementation & monitoring

Project planning

1 hour

A discussion on how to do project planning when implementing a performance improvement project. Details subject to change.

Management tools

1 hour

A discussion on the different types of management tools that can be used to manage the implementation of a performance improvement project. Details subject to change.

Roles & responsibilities

1 hour

A discussion on the allocation of resources to a performance improvement project. Details subject to change.

Monitoring

1 hour

How to monitor progress and success on the implementation of a performance improvement project. Details subject to change.

Chapter 10: Change management

Types of change

1 hour

A discussion on the different types of change and the impact on organizations and individuals. Details subject to change.

Change resistance

1 hour

A discussion on change resistance and the management of change resistance in organizations and individuals. Details subject to change.

Change agents

1 hour

A discussion on the purpose of change agents and how they can be used to accelerate change. Details subject to change.

Change models

1 hour

Exploring different types of change models like the Kurt Lewin and ADKAR model. Details subject to change.