LabVine Learning Courses - Using Total Quality Management and Six Sigma as Tools to Improve Healthcare Outcomes

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Using Total Quality Management and Six Sigma as Tools to Improve Healthcare Outcomes

This module discusses two well-known quality improvement strategies: total quality management (TQM) and Six Sigma.

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About Using Total Quality Management and Six Sigma as Tools to Improve Healthcare Outcomes

This module discusses two well-known quality improvement strategies from the business community that can be applied in healthcare: total quality management (TQM) and Six Sigma.

Developed by:
CMR Institute
Duration:
30 minutes
Learning Mode:
eLearning
Certificate:
Certificate of completion

Topics

  • Characteristics, benefits and drawbacks of total quality management (TQM)
  • The principles, tools and implementation of TQM
  • Six Sigma management and its comparison to traditional TQM

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