Pioneer new perspectives on lab performance and make a strong contribution to performance improvement.
Gain a high-level understanding of the lab Eco-system and make a strong contribution to the performance improvement of the lab, giving you the foundation for performance excellence; starting with process as a tool.
Release date: 20 May. The introduction will provide you with an executive summary of the Power of Process Pioneer course and explain how to successfully complete the program.
The importance of healthcare
Release date: 20 May. This module discusses the importance of diagnostics in healthcare and how the external environment impacts the way we do business in the lab.
The lab as a process
Release date: 20 May. This module looks at the lab as a process inside the value chain and how it balances its services to provide quality outcomes at the top while achieving financial sustainability at the bottom.
The 8 Principles
Release date: 27 May. This module will provide an executive summary of the 8 Principles of Laboratory Performance which will be used to: Structure the lab for certainty; Empower staff to apply certainty in practice and to Sustain innovation.
Boost the bottom line or bust
Release date: 3 June. This module explains how you will use key performance areas and indicators to determine where you are in terms of current lab performance and how you can use benchmarks to determine where you want to be regarding future lab performance.
Lead with a common language
Release date: 10 June. This module will provide you with an in-depth understanding of the lab process and how resources must be configured to handle the demand. It will explain all the definitions required for process mapping.
Trust the transparency
Release date: 18 June. This module will discuss Business Process Modelling and Notation (BPMN) and how it is used to map the laboratory process within a defined structure of swimlanes and phases.
Facts or figures, no fluff
Release date: 24 June. This module will explain different tools and methodologies that can be used to analyze your lab process and to clearly identify problem areas such as bottlenecks, capacity issues, delays or waste.
Driven by Decisiveness
Release date: 1 July. This module will explain how to critically examine the information obtained from the previous steps and develop improvement scenarios which will address issues and problems that have been identified.
Accuracy is paramount
Release date: 8 July. This module covers how to build and present your business case after considering the impact of change and risk of the selected scenario.
Big impact beats small
Release date: 15 July. This module will explain how to plan and execute an improvement project; how to plan for change and how to measure success after implementation.
Knowledge knows no bounds
Release date: 15 July. This module explains the importance of sharing information about success across boundaries.
Release date: 15 July. Earn your certificate through successful completion of the assessment.